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OurPrivacy Policy

Privacy Policy

Last Updated: October 8, 2026

Welcome to Ram Ratan Shastri Ji ("we", "us", "our"). This Privacy Policy explains how we collect, use, store, and protect information when you visit or use ramratanshastri.com (the "Website") or contact us regarding our astrology, horoscope, kundli, spiritual, Vastu, numerology, consultation, or related services.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.


1. Information We May Collect

Depending on how you use our Website and services, we may collect the following information:


Information You Provide Directly

When you contact us, request a consultation, submit an enquiry, or otherwise communicate with us, we may collect information such as:

  • Name
  • Phone number
  • Email address
  • Date of birth
  • Time of birth
  • Place of birth
  • Gender, where voluntarily provided
  • Relationship or family-related information voluntarily provided for consultation
  • Details of your enquiry or consultation requirements
  • Information you provide through forms, WhatsApp, email, phone, or other communication channels
  • Payment or transaction details, where applicable

You should only provide information that is reasonably necessary for the service you are requesting.


2. Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website or webpage
  • Approximate location derived from IP address
  • Website usage and interaction information

This information may be collected through cookies, analytics tools, server logs, or similar technologies.


3. How We Use Your Information

We may use the information we collect to:

  • Respond to your enquiries and requests
  • Schedule and provide consultations
  • Prepare astrology, horoscope, kundli, numerology, Vastu, or related services
  • Communicate with you regarding requested services
  • Process payments where applicable
  • Provide customer support
  • Improve our Website, services, and user experience
  • Understand Website traffic and usage
  • Maintain Website security and prevent misuse
  • Detect and address technical problems
  • Comply with applicable legal and regulatory requirements
  • Send service-related communications
  • Send promotional or marketing communications where permitted by applicable law and, where required, with your consent

4. Astrology & Consultation Information

If you voluntarily provide personal information such as your date, time, and place of birth for the purpose of an astrology or related consultation, we will use that information primarily to provide the requested service.

Information shared during a consultation may be personal or sensitive in nature. We encourage you to provide only information that is necessary for your consultation.

We do not claim that astrological services constitute medical, psychological, legal, or financial professional services.


5. WhatsApp, Phone, Email & Other Communication

If you contact us through WhatsApp, telephone, email, social media, or another communication platform, your information may also be processed according to the privacy policies and terms of that third-party platform.

We may retain relevant communication records to respond to enquiries, provide services, maintain business records, resolve disputes, and comply with legal obligations.


6. Cookies

Our Website may use cookies and similar technologies.

Cookies are small files stored on your device that can help the Website remember preferences, understand how visitors use the Website, improve functionality, and provide analytics.

We may use:

  • Essential cookies required for basic Website functionality
  • Analytics cookies to understand Website traffic and performance
  • Preference cookies to remember certain settings
  • Marketing or advertising cookies, where applicable

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the Website.


7. Google Analytics and Similar Services

We may use third-party analytics services, such as Google Analytics, to understand how visitors use our Website.

These services may collect information such as device information, browser information, pages visited, approximate location, and Website interaction data.

The use of such information is subject to the applicable third party's privacy policy and terms.


8. Sharing of Personal Information

We do not sell or rent your personal information to third parties for their independent marketing purposes.

We may share information where reasonably necessary with:

  • Service providers who help us operate our Website or business
  • Payment processors and financial service providers, where applicable
  • Website hosting, analytics, security, and technology providers
  • Communication service providers
  • Professional advisers, where necessary
  • Government authorities, regulators, courts, or law-enforcement agencies where legally required
  • Other parties where you have provided consent or where disclosure is otherwise permitted or required by applicable law

Where third parties process information on our behalf, we take reasonable steps to use service providers that maintain appropriate safeguards.


9. Payment Information

If payments are accepted through the Website or through a third-party payment provider, payment information may be processed directly by the applicable payment service provider.

We generally do not store complete debit-card, credit-card, banking, or other payment credentials on our own servers unless specifically required and lawfully permitted.

Payment providers may collect and process your information according to their own terms and privacy policies.


10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.


11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, and complying with applicable legal obligations.

The retention period may vary depending on the type of information and the purpose for which it was collected.


12. Your Rights

Depending on applicable law, you may have rights relating to your personal information, which may include the right to:

  • Request information about personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where legally permitted
  • Withdraw consent where processing is based on consent
  • Request restriction of certain processing
  • Raise an objection to certain uses of your information
  • Request information about how your personal information is processed

To exercise an applicable privacy right, please contact us using the contact details provided below.

We may need to verify your identity before processing certain requests.


13. Children's Privacy

Our Website is not intentionally directed toward children.

We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to address the situation.


14. Third-Party Websites

Our Website may contain links to third-party websites, social media platforms, payment services, or other external websites.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.


15. Social Media

We may maintain profiles or pages on social media platforms and may provide links to them through our Website.

Interactions with our social media pages may be subject to the privacy policies and terms of the relevant social media platform.


16. International Data Transfers

Depending on the services and technology providers we use, your information may be stored or processed on servers located outside your state, city, or country.

Where applicable, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable privacy and data-protection requirements.


17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, Website, technology, legal requirements, or privacy practices.

Any updated version will be posted on this page with a revised "Last Updated" date.

We encourage you to review this page periodically.


18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Ram Ratan Shastri Ji
Phone: +91-8854084950
Email: info@ramratanshastri.com
Address: Kalka Mata Amarsar, Jaipur, Rajasthan, Shri Madhopur, India – 303601

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